TERMS OF PURCHASE IN THE WEB STORE
THANK YOU FOR BEING OUR CUSTOMER!
100% CUSTOMER SATISFACTION GUARANTEE - IF YOU ARE SATISFIED, WE ARE SATISFIED
Our customers are the most important thing we have and we want you to be 100% satisfied! If the product does not meet your expectations, you can always contact us at info@klassbols.se . We at Klässbols Linneväveri always have a solution-focused mindset and solve most things. We value your feedback which helps us in our endeavor to constantly deliver even better.
PRICES
The prices on the website are subject to changes in the law and events beyond our control, which may result in price adjustments. Applicable value added tax is included in all prices.
PRICES OUTSIDE EU
For purchases, where the order is sent outside the EU, no VAT is charged. The price does not include any import VAT, taxes, customs duties and administrative fees to the shipping supplier in the destination country. These are paid, where applicable, by the recipient. The size of the fees varies from country to country. Read more about this at Posten.no .
PAYMENT METHODS - KLARNA CHECKOUT AND PAYPAL
We offer the payment methods Klarna checkout and PayPal.
KLARNA
With Klarna checkout, you as a customer have many different choices of payment methods, everything from bank payment, invoice, Swish and different invoice options. You choose your payment method before completing your purchase.
All our invoices go through Klarna and the invoice is sent to the e-mail address you register when paying. When your order is packed and shipped, Klarna will also send you its invoice. Tip, download Klarna's app to keep track of your invoice easily and efficiently. The invoice is also sent via email. Here you can read more about all payment methods and purchase conditions at Klarna here .
If you have questions about your invoice or payment, contact Klarna's customer support on 08–12012010 as it is Klarna that you have paid with.
PAYPAL
A fast, well-known and flexible payment method where all transactions are well protected thanks to PayPal's advanced encryption. You can shop from all over the world in lots of different currencies. PayPal accepts 25 different currencies in 200 countries. Shop as logged in or as a guest, quickly and easily.
CUSTOMER SERVICE
If you have questions about things that do not concern Klarna and your payment, you are welcome to contact us on phone 0570-46 01 85 Monday - Friday from 09:00 - 17:00 or via e-mail info@klassbols.se .
RIGHT OF WITHDRAWAL, RIGHT OF EXCHANGE AND COMPLAINT
1. With us, a 14-day right of withdrawal to the entire range in the online store. This means that you have the right to send the item back and get the money back within this period. We handle refunds with Klarna. The cancellation period starts the day after you receive the item, so save all receipts, order confirmations, payment transfers, package numbers and the like so you can show that you paid for the item and picked it up.
2. If you wish to exchange an item, you are most welcome to do so within 90 days. It is important to point out that the item has not been used. You as the customer are responsible for the return shipping cost.
Return address:
Klässbols Linneväveri
Damastvägen 5
671 95 Klässbol
(Värmland)
In the event of a complaint, contact us via e-mail or phone. Attach pictures and a description of the error. In case of agreed return, the item will be packed well, attach a description of the fault and order number. When returning a faulty item, Klässbols Linneväveri AB pays the shipping.
INTEGRITY POLICY AND GDPR
Klässbols Linneväveri AB, 556078-4711, Damastvägen 5, SE-671 95 Klässbol, Sweden is the data controller for the processing of your personal data. We protect your personal integrity and strive to always protect your personal data in the best possible way. It is our goal to comply with all applicable laws and regulations for personal data protection. This policy helps you understand, among other things, what kind of information Klässbols Linneväveri collects and how it is used. By accepting the policy on the website in connection with a purchase, you consent to the processing of your personal data.
